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Shipping policy

Shipping Policy

Where we ship from
We ship worldwide from two warehouses:

  • Orders to the United States (including Puerto Rico, the US Virgin Islands, Guam and APO/FPO addresses) ship from our warehouse in Las Vegas, Nevada.
  • Most international orders ship from our partner warehouse in Shenzhen, China. Some ship from Las Vegas.

Shipping is calculated at checkout based on your destination and the weight of your order, and costs the same whichever warehouse ships it. If your order needs both warehouses, it arrives in separate parcels and shipping is charged for each.

Processing and delivery
In-stock orders are packed and handed to the carrier within 1 to 5 business days. After that:

  • US orders typically arrive in 3 to 7 business days.
  • International orders, whether they ship from China or the US, arrive within:
    • 3 weeks: Western Europe, Switzerland, Canada, New Zealand, and East and Southeast Asia.
    • 5 weeks: the UK and Ireland, Eastern Europe, Greece, Cyprus, Malta and the Balkans, Norway, Sweden, Finland, Australia, Japan, Mexico, Brazil, the Middle East, Turkey, Egypt and South Asia.
    • 8 weeks: Denmark, the rest of Latin America and the Caribbean, South Africa and other destinations.

Most orders arrive well before these times. Customs checks can occasionally add a few days.

Pre-sale orders
Pre-sale items are manufactured after the pre-sale closes, so they ship months after you order rather than right away. Each pre-sale product page states its expected window before you buy. If your order contains both in stock and pre-sale items, they ship separately and shipping is charged for each shipment. Pre-sale items may ship from either warehouse.

Duties and import fees
International customers are responsible for any customs duties, taxes or import fees charged by their country. These are set by your government and are not included in the shipping you pay us.

Tracking
You receive a tracking number by email as soon as your order ships. If your order ships in more than one parcel, you get a tracking number for each. If tracking has not updated after several days, contact us and we will chase the carrier.

Wrong or damaged deliveries
If something arrives damaged or an item is missing, contact us with your order number and a photo. Please do this within 30 days of delivery if you can. See our Return & Refund Policy for how that is handled.

Questions about a shipment? Contact us at support@objectshow.com.

Last updated: October 30, 2026