Shipping policy

Shipping Policy

Where we ship
We ship worldwide from the United States. Shipping is calculated at checkout based on your destination and the weight of your order.

Processing and delivery
In stock orders are packed and handed to the carrier within a few business days. Once shipped, domestic orders typically arrive in 3 to 7 business days. International delivery times vary by destination, and customs handling can add time.

Pre-sale orders
Pre-sale items are manufactured after the pre-sale closes, so they ship months after you order rather than right away. Each pre-sale product page states its expected window before you buy. If your order contains both in stock and pre-sale items, they ship separately and shipping is charged for each shipment.

Duties and import fees
International customers are responsible for any customs duties, taxes or import fees charged by their country. These are set by your government and are not included in the shipping you pay us.

Tracking
You receive a tracking number by email as soon as your order ships. If tracking has not updated after several days, contact us and we will chase the carrier.

Wrong or damaged deliveries
If something arrives damaged or an item is missing, contact us within 30 days of delivery with your order number and a photo. See our Return & Refund Policy for how that is handled.

Questions about a shipment? Contact us at support@objectshow.com.